Returns & Exchanges

At AMORE Vintage Tokyo, we prioritize the authenticity and quality of our curated collection; please note that all sales are generally final due to the unique, pre-owned nature of our luxury vintage items. Returns or exchanges are only accepted in the exceptional case of a confirmed authenticity issue or if the item significantly deviates from its online description.

1

Contact Customer Support

Notify our team within 48 hours of receiving your order by emailing [email protected] with your order number and detailed photos of the concern.

2

Return Authorization

Our specialists will review your request and, if eligible, issue a Return Merchandise Authorization (RMA) along with specific shipping instructions to our Tokyo boutique.

3

Secure Packaging

Pack the item securely in its original packaging, ensuring all AMORE authenticity tags and original accessories remain attached and intact.

4

Inspection and Refund

Once the item is received and passes our quality inspection, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing